Dear Customers and Industry Colleagues,
Spring is in the air, even if that real “spring feeling” is still missing from the world economic situation. The first quarter of the year has gone well for Training Services, with a busy schedule of courses and good progress on new initiatives.
After running several courses using our new iPad training tool, we are building up solid experience of delivering training materials using this exciting technology. There is almost universal acceptance of the device, which offers enormous flexibility and an almost paperless concept.
In addition to introducing new technologies, we are continuing to focus on the practical issues that matter to you. This includes making improvements to courses such as our popular EWIS course, which you can read about below.
Industry challenges continue to affect us. An unexpected one is the new requirement for a detailed Training Needs Analysis, as set out in Commission Regulation (EU) No 1149/2011 of October 2011. Compliance with this requirement, as issued, would take many thousands of man-hours, but deliver few or no safety or other benefits to our customers, the industry, or ourselves. We are working with our industry colleagues and authorities to find a solution.
In a bold move designed to expose our apprentices to real business practices and processes, they now have their own business enterprise, which sells high-quality items produced in the apprentice training school. A new web outlet will soon be available to these young entrepreneurs.
Overcoming challenges with innovative, efficient and effective solutions that maintain our reputation for quality is a key part of our offering to you. As ever, we remain dedicated to service and support, and look forward to helping you solve your training issues. We hope that you’ll enjoy this issue of Perspectives
, and that its contents will encourage you to contact us and share your thoughts.
With best regards,